Help that is easy to ask for.
Speak naturally to AVA for reminders, assistance, reassurance, communication and everyday questions.
AVA Care / Enterprise
More time for care.
More independence for people.
AVA is an intelligent wearable and care platform designed to support residents throughout the day, help care teams understand when attention is needed, and make everyday assistance more accessible through natural conversation.
AVA Care is currently in development. We are speaking with care providers and supported-living organisations interested in shaping early deployments and pilots.
Technology that stays with the resident — not at the nurses' station.
01 / Why AVA Care
Care doesn't happen only when someone presses a button.
Residents need support throughout the day. Staff need to know where their attention matters most. Families want reassurance without removing independence.
Much of today's care technology waits for someone to actively use it. AVA is being designed to remain available through a comfortable wearable, natural voice interaction and a platform connecting residents with the people supporting them.
See what needs attention.
AVA can surface relevant requests, events and safety information without turning every interaction into another alarm.
Stay connected without hovering.
Permissioned communication can help trusted people remain involved while the resident retains control.
02 / The system
Meet AVA Care.
AVA Care brings the AVA wearable, conversational intelligence and care platform into supported-living environments.
ResidentAVA Band
voice + context + safety
AVACare
Care teamDashboard & alerts
Trusted peoplePermissioned connection
One wearable. One assistant. One connected care environment.
03 / Resident experience
AVA stays with the person.
AVA's resident experience is designed around one of the simplest interfaces available: conversation.
No app to find.
No small screen to navigate.
No menu to remember.
No phone required for core interactions.
Talk naturally
Residents can speak to AVA without opening an app or finding a device.
Remember what matters
Permitted context can include important people, routines, preferences, appointments and everyday information.
Stay connected
AVA can support calling and communication with trusted people without requiring a smartphone.
Get everyday support
Reminders, schedules, simple questions and requests for assistance remain close at hand.
“AVA, when is Sarah coming?”
“AVA, remind me to take my bag downstairs.”
“AVA, can you call James?”
“AVA, I need some help.”
04 / Independence
Support independence.
Don't replace it.
AVA is not designed to take decisions away from residents. It is designed to make everyday support easier to access while allowing people to continue doing more for themselves.
“What's happening today?”AVA explains the day's plan.
“Call Sarah.”AVA places the call according to the resident's permissions.
“I need someone.”AVA routes the request appropriately.
Technology should increase someone's ability to act — not make them feel monitored.
05 / Staff experience
Give staff context.
Not more noise.
AVA should reduce noise rather than become another system constantly demanding attention.
AVA CAREOperations
2 Needs attention3 Information18 Resolved today24 / 26 Bands online
AVA distinguishes between needs attention, information and resolved. It does not treat every event as an alarm.
06 / Safety
Not every event is an emergency.
AVA is being designed around contextual escalation—gathering information, communicating calmly and routing events according to predefined organisational policy.
AVA detects or hears something
Understand available context
Clarify when appropriate and safe
Determine response
Resolve locallyStaff supportEmergency escalation
Rules where consequences are high. High-consequence safety actions are governed by explicit care policies and deterministic escalation rules rather than being left solely to a general-purpose AI model.
07 / Possible fall
A possible fall shouldn't begin with panic.
AVA: “Margaret, I detected a possible fall. Are you okay?”
“I'm okay.”
AVA confirms. The event is recorded without unnecessary escalation.
“I need help.”
Staff are notified immediately with the relevant available context.
No response.
AVA follows the organisation's configured escalation procedure.
Fall detection is an assistive safety feature and is not represented as guaranteeing detection of every fall.
08 / Cognitive context
Context matters when someone is confused.
A raised voice, repeated question or unusual statement does not automatically mean an emergency. AVA can respond calmly, establish context and follow organisation-defined procedures.
Resident“I need to leave. My husband is waiting outside.”AVA could begin“Okay. Tell me what you're trying to do and I'll help.”
De-escalation before escalation where appropriate.09 / Voice
No screen required.
AVA's primary resident interface is conversation. There is no app to find, tiny button sequence to remember or complex menu to navigate.
Resident speaksAVA understandsAVA responds or routes the request
Calm. Clear. Patient. Human. Consistent.10 / The AVA Band
Designed to be worn.
Not tolerated.
AVA is being designed as a lightweight, screenless wearable suitable for continuous use—including overnight.
Soft textileComfort-oriented constructionScreenlessNo distracting displayVoiceNatural interactionHealth contextSelected sensingCellularIndependent connectivityHapticsQuiet physical feedback
Final hardware specifications remain subject to engineering validation.11 / Connectivity
The resident shouldn't need a smartphone.
Core resident interactions should not depend on carrying, charging, unlocking or understanding a phone.
AVA BandCare network / cellularAVA Care
12 / Site infrastructure
Built for the building.
Not just the cloud.
Deployments may combine cellular connectivity with local AVA infrastructure for band coordination, device management, event routing and appropriate fallback behaviour.
AVA bandsAVA Care GatewayLocal services + AVA Cloud
13 / Trust
Care technology requires trust.
Trust is an operating model: explicit permissions, bounded access, clear policy and an audit trail for meaningful actions.
Personal information is shared according to explicit permissions and deployment policy.
Staff access should reflect role and responsibility.
Being family does not mean unrestricted access to health, memories, conversation, location or activity.
Meaningful safety and care actions should leave an appropriate audit trail.
Microphone behaviour must be governed by consent, policy and deployment configuration.
Capture and retain only what is necessary for the service being provided.
14 / AI governance
AI where it helps.
Rules where they matter.
ConversationAVA intelligence
PlanningAVA intelligence + policy
RemindersDeterministic system
PermissionsPolicy engine
Safety escalationPredefined organisational rules
Emergency actionExplicit escalation protocol
AVA uses AI to understand context and communicate naturally. Permissions, safety boundaries and high-consequence actions are enforced separately from the language model. This is fundamental to AVA Care.
15 / Organisation controls
Configure AVA around your care model.
Target platform architecture includes safety policies, resident permissions, trusted contacts, quiet hours, staff roles, notification routing, voice behaviour, family access and retention policy.
16 / Integrations
Designed to fit into care. Not create another silo.
AVA's integration layer is being designed around secure APIs and configurable connectors for care management, communications, scheduling, telephony, identity and building systems.
17 / Human time
Let people spend more time with people.
AVA's goal is to handle appropriate routine interactions, reminders, routing and contextual information so staff can focus attention where human care matters most.
AVA may help with
Routine reminders · schedule questions · family calls · routing requests · device issues · possible safety checks
AVA does not replaceHuman care · professional judgement · relationships · complex support · emergency response
18 / Deployment
From pilot to deployment.
A credible path to adoption—not a request to purchase an untested fleet.
Discover
Resident needs, staff workflows, existing technology, infrastructure, privacy and safety policy.
Pilot
A defined resident cohort, staff group, site or unit and a tightly scoped set of use cases.
Measure
Engagement, response, alert burden, reliability, workflow impact and safety processes.
Scale
Expand deliberately across a unit, site, group or organisation when the evidence supports it.
19 / Early pilot programme
Help build
AVA Care
with us.
We are speaking with care providers, supported-living organisations and industry experts interested in helping shape AVA Care.
- Resident needs
- Staff workflows
- Safety procedures
- Family communication
- Integration and deployment
- Privacy and procurement